This was my first experience with the Luxury Travel Agency and it was worth every penny. They planned the whole trip tailored to what we like to do, then made all required reservations for tours, shows, activities and restaurant. The suggestions they gave us for cities we should visit were perfect! I can talk all day long about the service we received from hotels, airport pickup/ dropoff, personal tour guides, etc. these services were simply unbeatable. But what I GREATLY appreciated was the crisis management. We were not able to cross to Brazil due to a strike and they managed the situation in the best way possible. We had an emergency and needed to cancel our stay and change our hotel and flight reservations, all new reservations were made and we were on our way to the airport within an hour of calling the agency. Thank you for the amazing service!