Jessica at The Luxury Travel Agency provided exceptional service in booking our recent family vacation to Tokyo and Bali. She found the perfect hotel for our stay in Tokyo where the service was impeccable. Out hotel room had the most incredible view of downtown Tokyo and Mount Fuji and we were greeted with a bottle of wine and refreshments upon arrival, courtesy of the LTA. She was also able to get us an upgrade at our resort hotel in Bali where we received VIP service at every turn. The professionalism and attention to detail from the LTA was outstanding! Their services as well as our experiences at both hotels exceeded our expectations. I would definitely use them again and will recommend them to friends and relatives. Jessica and the LTA really went the extra mile in making our vacation special and unforgettable!